Welcome to AAASMember.org, the AAAS online membership community

1. How do I contact Member Services?
2. How much does a membership/subscription cost?
3. How do I find my membership number?
4. How do I change my address/contact information?
5. How do I replace missing/damaged issues?
6. How do I purchase back issues?
7. How do I request faxed articles?
8. How do I tell when my subscription/membership expires?
9. How can I get an invoice or receipt?
10. How do I activate my Science Online account?
11. How can I change the name on my membership/subscription?
12. Why did I receive another renewal notice when I’ve already paid for my membership/subscription?
13. Why do I receive a renewal notice notices before my membership/subscription has expired?
14. Why am I receiving two copies off Science each week?
15. What do I do if I’ve made a payment but AAAS has no record of receiving it?
16. How can I be comfortable with providing my credit card details online?

17. Why is Global Collect and why am I paying them for my membership?
18. Why is there a different rate charged on each of the renewal notices I receive?
19. How can I pay in U.S. dollars?
20. How is Science delivered to me?
21. My address won’t fit in the fields provided. What do I do?

1. How do I contact Member Services?
   

   U.S. address/contact information: AAAS Membership Office 1200 New York Avenue, NW Washington, DC 20005 Phone: +1 202-326-6417 FAX: +1 202-842-1065 membership{at}aaas.org

   International address/contact information: Science International Bateman House 82-88 Hills Road Cambridge CB@ 1LQ, UK Phone: +44 (0) 1223 326515 FAX: +44 (0) 1223 326535 subs{at}science-int.co.uk

2. How much does a AAAS membership and subscription to Science cost?
   

   	Professional	Postdoc/Resident	Student	K-12 Teacher with Science Books & Film	K-12 Teacher without Science Books & Film
   USA	$125.00	$95.00	$70.00	$125.00	$95.00
   Canada	$193.60	$160.50	$133.75	N/A	N/A
   Mexico/Caribbean	$180.00	$150.00	$125.00	N/A	N/A
   Rest of World	$210.00	$180.00	$155.00	N/A	N/A

3. How do I find my membership number?
   Your AAAS number has 8 digits. You can find it in three places:
   If you receive Science, it is printed on your Science mailing label on either the first or second line between two # signs. Use only the first 8 digits. For example, if #001234567# appears on the label, your AAAS number is 00123456.
   
     It is printed in your confirmation letter or confirmation e-mail for your online subscription.
   
     If you are a member, it is printed on your membership card.
   
   
4. How do I change my address/contact information?
   Go to https://pubs.aaas.org/memberservices/changeinfo.asp and you will be able to view or update your mail address, email address, telephone and fax number.
5. How do I replace missing/damages issues?
   Science is mailed every Friday on the cover date from our printer in Waseca, MN. If you live in the continental United States, Science is mailed Second Class and delivery will take up to ten days. Occasionally an issues is delayed or lost. If you miss an issue, please call or write us. We will be happy to either send you the missing issue or extend your membership to compensate for the missing issues.
6. How do I purchase back issues?
   For Science issues printed since 1987 you can order online at https://www.sciencemag.org/secure/secure_order-content?type=mail. Requests received by 9:00 AM East Coast (US) time will usually be filled out the same working day. Other requests will usually be filled the next working day. Delivery can take 3 - 14 days, depending on the postal option.
   
   Copies of Science can also be purchased from our Membership Office for $10.00 each. This price includes Second Class delivery of the back issue. If you wish to have the copy sent First Class mail, the cost is $15.00 per copy.
   
   Copies to be mailed internationally are $15.00 each for a copy Air Assist, or $21.00 each for a copy mailed via Airmail.
   
   Back issue orders must be prepaid. We accept check, Mastercard, and Visa. You may contact us with order and payment information at the AAAS Headquarters Membership office by fax or by phone or email.
7. How do I request faxed articles?
   You can order a fax of an article that has appeared in Science, the Science of Aging Knowledge Environment (SAGE KE), or a Review, Perspective or Protocol article in the Signal Transduction Knowledge Environment (STKE) at https://www.sciencemag.org/secure/secure_order-content?type=fax. The cost is $10.
   
   Requests received by 9:00 AM East Coast (US) time will usually be filled out the same working day. Other requests will usually be filled the next working day.
8. How do I tell when my membership/subscription expires?
   Need to include a diagram of the label
9. How can I get an invoice or receipt?
   When you join or renew online, you will receive an automatically generated email receipt. You can also have a receipt sent to you by contacting our Member Service office via email at membership{at}aaas.org or call +1 202-326-6417
10. How do I activate my Science Online account?
    In order to gain access to Science Online and AAASMember.org, you need to activate your Science Online subscription at http://www.sciencemag.org/subscriptions/activate.dtl. This involves:
    
    Entering your AAAS membership number
    Selecting a user name and password, and verifying your contact information
    Receiving a confirmation email that your subscription is active
    
11. How can I change the name on my membership/subscription?
    You can not change the name on this record as it is a personal membership. AAAS membership is individual and nontransferable. If you would like to receive a new member application or information on non-member subscriptions, we would be happy to provide it.
12. Why did I receive another renewal notice when I’ve already paid for my membership/subscription?
    It is sometimes possible that your payment could cross in the mail with our renewal notices. However if you receive a second renewal after you've sent in your payment, please contact Member Services directly at membership{at}aaas.org or call +1 202-326-6417.
13. Why do I receive a renewal notice notices before my membership/subscription has expired?
    Renewal notices are sent out well in advance, so that our members do not experience a break in service.
14. Why am I receiving two copies off Science each week?
    You are likely receiving two copies of Science because you likely have two membership records. The two membership records occurred when you renewed without using your original membership number and were therefore assigned a new one. Please contact Member Services at membership{at}aaas.org or call +1 202-326-6417 and we will fix this.
15. What do I do if I’ve made a payment but AAAS has no record of receiving it?
    You can mail or fax a copy to our Member Services the canceled check or credit card statement that contains the payment information. The mailing address is:
    AAAS
    Membership Office
    1200 New York Avenue, NW
    Washington, DC 20005
    Our fax number is: +1 202-842-1065
16. How can I be comfortable with providing my credit card details online?
    Please be advised that payment transactions for Science, STKE, SAGE KE, and Science Online are done through a secure server. While no one can guarantee 100% security, we at AAAS believe that payment information you submit through our servers is secure. Pressing the “Proceed” button takes you automatically to a secure server. You are ONLY taken to a nonsecure server when you click on, “Enter Nonsecure Server”. Any other buttons or links urging you to proceed are indeed secure. After submitting your credit card information, you may note a message that you are being transferred to a nonsecure site. This is a notification that your information has gone through, and you are being transferred to the Science Online activate page. Your information has already been transferred to our secure server at this point and you are merely being redirected.
    
    An easy way to tell whether or not a site is secure is to look at the actual address. If you see an S located after the HTTP in the web address (example – https://pubs.aaas.org/membership/new_member_setup.asp) this is a secure site. If there is no S after the HTTP in the web address, you are not at a secure site.
    
    If you are not comfortable making credit card payments via the internet, you may call us at (202) 326-6417 or fax us at (202)842-1065 or mail us at:
    AAAS
    Membership Office
    1200 New York Avenue, NW
    Washington, DC 20005
    
    For international membership you can call us at +44 (0) 1223 326515 or fax us at +44 (0) 1223 326535 or mail us at:
    Science International
    Bateman House 82-88 Hills Road
    Cambridge CB@ 1LQ, UK
    

17. Who is Global Collect and why am I paying them for my membership?
    Global Collect manages our payments for international membership.
18. Why is there a difference rate charged on each of the renewal notices I receive?
    Due to currency fluctuations, the renewal rate may change from notice to notice.
19. How can I pay in U.S. dollars?
    By paying online at AAASMember.org you will be able to renew online and pay in U.S. dollars.
20. How is Science delivered to me?
    Depending on where you are located, Science is delivered via air mail, air assist, ISAL, or hand-delivered method.
21. My address won’t fit in the fields provided. What do I do?
    We use standard international abbreviations. This will be sufficient for you to use.