PUBLIC HEALTH:
911.gov
Ben Shneiderman and Jennifer Preece
Web-based communication can provide better reporting on disasters, coordination of responses, dissemination of information, and social networking to deliver assistance.
B. Shneiderman was the founding director of the Human-Computer Interaction Laboratory and is a professor in the Department of Computer Science, and J. Preece is professor and dean of the College of Information Studies, University of Maryland, College Park, MD 20742, USA.
*E-mail: ben{at}cs.umd.edu or preece{at}umd.edu