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Science 26 May 1978:
Vol. 200. no. 4344, pp. 856 - 864
DOI: 10.1126/science.417400

Articles

Science, Vol 200, Issue 4344, 856-864
Copyright © 1978 by American Association for the Advancement of Science


articles

The quality of medical care

A Donabedian

This article classifies the major approaches to the assessment of the process and outcomes of medical care. The apparent need to safeguard and enhance the quality of care has led to the institution of mechanisms that subject care to constant review so that deficiencies may be found and corrected. The article reviews the developments that led to the involvement of the federal government in this activity through its sponsorship of professional standards review organizations (PSRO's). The major features of the PSRO's are described and their possible effects discussed. It is too early to say how the PSRO's will fare, but should they fail to accomplish their objectives the pressure for more radical solutions will be difficult to resist.


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The Case for Using Industrial Quality Management Science in Health Care Organizations.
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Science. ISSN 0036-8075 (print), 1095-9203 (online)